Stamp deadline approaching fast

Royal Mail is reminding customers there are just days to go to use up their non-barcoded definitive stamps ahead of the July 31 deadline.

 

Customers who use their non-barcoded definitive stamps after the deadline risk the recipient being surcharged.

 

The £1.10 surcharge fee will be applied to mail sent using non-barcoded stamps.

 

Recipients of mail sent using non-barcoded stamps will be left a grey ‘Fee to Pay’ card advising them that they have an item of mail that requires a surcharge to be paid before the item can be delivered.

 

Customers who cannot use up their stock of non-barcoded stamps before July 31 will still be able to swap them for barcoded stamps through Royal Mail’s simple and free Swap Out scheme.

 

The Swap Out scheme opened on March 31, 2022, and there is currently no deadline for customers to swap their non-barcoded stamps.

 

Royal Mail encourages customers to check their purses, wallets and drawers to find any unused non-barcoded stamps.

 

Matthew Parkes, managing director, stamps and collectibles, said: “As we approach the July 31 deadline, we encourage our customers to use-up any non-barcoded stamps before it is too late.

 

“Customers who cannot use their non-barcoded stamps before July 31 will still be able to swap them for new barcoded stamps through Royal Mail’s simple and free Swap Out scheme. Nobody should be out of pocket as a result of this change.

 

“A leaflet with a form was delivered to every household recently, but customers can also print out a form from our website; call our Customer Experience team to order one; or pick one up at a local Royal Mail delivery office or Post Office.”